Singapore Merchant Services

Businesses taking payments online or face to face need a payment provider that fits the way they sell. Fees matter, but so do settlement, refunds, chargebacks, currencies and the provider's appetite for the business.

Coutts Consultants can help eligible businesses prepare for merchant onboarding and introduce them to a suitable third-party payment provider where an appropriate route is available.

For online and physical businesses

Merchant facilities can support website payments, payment links, recurring payments, card terminals and other methods depending on the provider.

We look at the sales model, customer locations, expected turnover and average transaction values.

What providers look at

Providers can ask about products or services, delivery times, refunds, chargebacks, website and previous processing history.

New businesses may need forecasts and trading information; established merchants may be asked for processing statements.

International customers

Businesses serving customers in several countries may need international cards, multiple settlement currencies or cross-border payment facilities.

The payment profile should be explained clearly so the provider can assess the business correctly.

How Coutts Consultants can help

We review the merchant requirement, help prepare the application and introduce the business to a suitable provider where available.

The third-party provider decides acceptance, pricing, settlement and any reserve requirements.